Open 24 hours, 7 days a week1384 Remount Rd, Hanahan, SC 29410
Burst copper pipe spraying water
Broken and burst pipes

Emergency Burst Pipe Repair in Hanahan, SC

A burst or cracked pipe cannot wait. Our licensed plumbers answer 24/7 for burst pipe repair in Hanahan, SC, and can talk you through the shutoff first.

24/7Dispatch line, every day
Licensedand insured plumbers
Clear pricebefore work starts
Same-dayappointments when available

If water is spraying, pouring or pooling from a pipe right now, stop reading and close the main shutoff. The steps are in the urgent block just below. Once the water is off, call the 24/7 line and we will arrange a licensed plumber to repair the pipe.

A burst pipe is a supply or drain pipe that has split, cracked or separated and is letting water escape faster than a drip. Freezes are uncommon here, but they happen, so a split pipe may come from ice or from age, corrosion, a failed fitting, shifting ground or an impact.

Burst pipe emergency: the first ten minutes

Speed matters more than neatness. Water damage grows with every minute the line stays open.

Close the main shutoff

Turn the main shutoff at your house clockwise until it stops. If you cannot find or close it, call Charleston Water System at (843) 727-6800. It is usually on an outside wall or where the line enters the house. Tell dispatch if you cannot close it.

Cut power to the wet area

If water is near outlets, light fixtures, an appliance or the panel, switch off the breaker for that area only if you can reach the panel while standing on dry ground, otherwise stay out and call 911 or the electric utility.

Open faucets to drain the line

With the main closed, open a faucet at the lowest level and one upstairs to relieve pressure and drain the pipes. Flush a toilet once.

Document before you clean

Photograph and video the pipe, the water, the damaged materials and the meter. Your carrier will ask, and the pictures vanish once cleanup begins.

Protect belongings, then call

Move furniture, rugs and electronics out of the way and lift what you can. Then call the 24/7 line and describe where the pipe broke.

Cracked or broken pipe: what the damage looks like

A burst is the dramatic version. Many broken pipes start as a hairline crack, a pinhole or a loose fitting that weeps for weeks before it lets go. Signs include a wet spot on a wall or ceiling, stained baseboards, a hissing in the wall, a sudden drop in pressure, rust-colored drips and a water bill that no longer makes sense.

Where it broke tells you a lot about why. A split along the length of a pipe usually means the pipe itself has failed. A leak at an elbow, tee or coupling points to the joint, either from a poor connection or from movement. A crack in a drain pipe often shows up as a damp floor, a sour smell or a slow drain, and it may call for a camera inspection.

We find the break, shut off and drain the section, cut out the damaged part and replace it with new pipe and fittings of a compatible material. If the pipe elsewhere is in poor shape, we will say so before you commit to a repair that may not last.

Why pipes fail in Hanahan homes

Age is the first cause. A lot of Hanahan housing dates from the 1970s growth, when the city's population went from 8,376 in 1970 to 13,224 in 1980, so many homes are now roughly 45 to 55 years old. Pipes and fittings of that age can be thin, corroded or past their expected life, and a repair at one spot can reveal how tired the rest is.

Polybutylene is another. This gray plastic supply pipe was widely installed from roughly 1978 to 1995 and is known for failing at its fittings. If you have gray plastic supply lines, have a plumber inspect them before one lets go inside a wall.

Other causes are water pressure that is set too high, soil that shifts and moves a buried line, a fitting that was never fully tightened and impact damage from a hammer, a shovel or a nail driven through a wall. Hanahan water is soft, so scale is not the usual culprit here.

Water or sewage problem right now?Call the 24/7 line. A licensed plumber, a clear price before work starts.

Call (855) 575-2890

Hurricane Hugo and the pipes after a storm

Hurricane Hugo in September 1989 devastated the Lowcountry with more than $2.8 billion in damage, and many homes were repaired quickly in the years after. That does not mean any particular Hanahan house has pipe problems today, and we do not know the repair history of your home. It does mean that a house with older repairs, patched walls or work done in a hurry is worth a look.

After any major storm, saturated ground, fallen limbs, debris and flood water can strain buried lines and shift fixtures. If you notice low pressure, a wet yard spot or a new stain following a storm, run a meter test before assuming it is cosmetic.

Which pipe is it? Common materials and how they fail

The material tells a plumber what to expect and how to repair it.

Pipe typeTypical age or useHow it usually failsRepair approach
CopperSupply lines in many homesPinholes from pitting, failed solder joints, damage at fittingsCut out the section and install new copper or a transition to PEX
Galvanized steelOlder supply pipeRust from the inside, thinning walls, low pressure and brown waterSection repair is a short-term fix, so repiping is common
Polybutylene (gray plastic)Supply lines, roughly 1978 to 1995Fitting failures that can burst without warningInspection and usually replacement. See repiping
PEXNewer supply linesFailed crimp rings, kinks, damage from sun or sharp objectsReplace the fitting or the section with new PEX
Cast iron drainOlder drain linesCorrosion from the inside, cracks, joint separationSection replacement or lining, after a camera inspection
PVC or ABS drainNewer drain linesCracks from impact or ground movement, glued joints that let goCut and replace the damaged piece

Leak repair for slow drips and weeping joints

Not every pipe problem is an emergency, and a slow weep at a joint can wait for a same-day appointment when available. It should not wait weeks. A small leak soaks framing and insulation, grows mold and can fail suddenly.

If you cannot tell whether a leak is a drip or the start of a break, close the fixture's shutoff valve if there is one and call. If the leak has no obvious source, our leak detection service can find it before anything is opened up.

Copper, drain and supply pipe repair

Copper repairs can be soldered or done with press fittings, and a plumber will pick the method that suits the space, the pipe's condition and the water that needs to stay off during the work. A copper line that has pinholes in several places is usually near the end of its life, and patching one pinhole at a time becomes a recurring bill.

Drain pipe repair is a different job. A cracked drain line may leak only when water runs, and it usually needs a camera to confirm. If the crack is in the main line to the street or septic, confirm who serves your street before assuming the City handles it, since Berkeley County Sanitation, (843) 572-4400, handles sewer issues. See sewer line repair for buried drain breaks.

After the water stops: documenting for your insurance

You have a short window before cleanup erases the evidence. Work through this list while you wait.

  • Photos and video of the broken pipe, the water spread and every damaged wall, floor and belonging
  • A written timeline: when you found the break, when you shut off the main and when you called
  • The meter reading at shutoff, to show how much water was flowing
  • Receipts for fans, dehumidifiers, tarps and any hotel stay
  • The failed pipe section kept in a bag if the plumber removes it, since the carrier may want to see it
  • A copy of the plumber's invoice noting the cause and the repair
  • Your claim number and the adjuster's name

Do not throw away wet drywall, carpet or padding until the adjuster has seen it or you have photographed everything.

How a burst pipe repair goes, start to finish

This is the usual sequence once a plumber arrives.

  1. 1

    Confirm the shutoff

    We check that the water is off and trace where the pipe runs.

  2. 2

    Expose the break

    We cut a small, clean opening in the wall or floor if needed, and we use as little as possible.

  3. 3

    Assess the pipe

    We look at the pipe on both sides of the break to see whether it is a single failure or a sign of wider wear.

  4. 4

    Repair and test

    We replace the damaged section, restore water slowly and check for leaks under pressure.

  5. 5

    Go over next steps

    You get a clear explanation of the cause, whether other areas worry us and what drywall or flooring repair remains. We do not do painting or finish carpentry. Ask the City of Hanahan Building and Codes department whether the job needs a permit.

What affects the price of burst pipe repair

You should see a clear price before work starts, and it should say what the repair includes.

Pipe material and size
Copper, PEX, galvanized and cast iron each take different parts and time.
How far the damage spreads
One split section is a smaller job than several failed spots or a run that needs replacement.
Access
A pipe in an open crawlspace is easier than one inside a finished wall or under tile.
Water damage and drying
Our work stops the water and repairs the pipe. Drying, mold work and finish repairs are priced separately.
Time of the call
Nights, weekends and holidays cost more than scheduled work.

Many policies cover sudden, accidental burst damage and sometimes the cost of reaching the pipe, but not the pipe itself if it failed from age or corrosion. Ask your carrier before work starts.

Call and tell us what broke and where, and we will give you a clear price before work starts.

Frequently asked questions

Do you handle burst pipe emergencies at night or on weekends in Hanahan?

Yes. Our dispatch is 24/7, so a licensed plumber can be sent after hours or on a weekend. Close the main shutoff first, then call.

What if I cannot find or turn the main shutoff?

Look where the line enters the house, along an outside wall, in the garage or near the water heater. If the valve will not turn, do not force it with a tool. Tell dispatch, and if the water is serious, call Charleston Water System at (843) 727-6800.

Can a burst pipe be repaired the same day?

Same-day appointments when available are offered, and many pipe breaks can be repaired in one visit. We serve Hanahan and nearby towns such as Goose Creek. A wall that needs drying first or a pipe that needs replacing in several places may take longer.

Is a burst pipe covered by homeowners insurance?

Sudden, accidental burst damage is often covered, while wear and corrosion usually are not. Policies differ, so ask your carrier and keep photos and invoices.

Is my polybutylene pipe going to burst?

Not necessarily. It is known for failing at fittings, though, and a home built in that era with gray plastic supply pipe should be inspected. Early replacement is usually cheaper than a repair after a flood.

How do I check that a plumber is licensed?

Verify any plumber with SC LLR, the Department of Labor, Licensing and Regulation, through its Residential Builders Commission, which licenses residential plumbing contractors. LLR licenses the individual, and a Certificate of Authorization is the company license.

Coverage

Where the 24/7 line dispatches

Hanahan is home base. We also dispatch to Goose Creek, North Charleston, Ladson and Summerville. See the service area page for ZIP codes and distances.

Plumbing problem right now?

The 24/7 line is open. A licensed plumber, a clear price before work starts.

Call (855) 575-2890
24/7 emergency lineCall (855) 575-2890