Contact Hanahan 24/7 Plumbing
Phone is the fastest way to reach a plumber. The line is answered day and night, every day of the year.
Call, describe what you see and give the address. The dispatcher books the earliest appointment and tells you what to do while you wait.
Ways to reach us
Phone first, email for anything that is not urgent.
Phone, 24/7
contact@247plumberhanahan.com. We check email in business hours, so call for anything urgent.
Office
1384 Remount Rd, Hanahan, SC 29410
Hours
The phone line is open 24 hours a day, 7 days a week.
Have these ready when you call
A few facts speed up the visit.
- Your street address and a nearby cross street
- What you see, hear or smell, and when it started
- Whether you have found and closed the main shutoff
- Whether water is near electrical outlets or the panel
- The age of the water heater if it is involved
- A good number to reach you at the property
Not sure it is an emergency?
Call anyway. We would rather hear about a problem that turns out to be minor than miss one that was getting worse. If it can wait, we tell you so and book a same-day or next-day appointment.
For gas smells, leave the building and call 911 and Dominion Energy first. For a main break in the street, call Charleston Water System at (843) 727-6800.
What happens after you call
The same sequence every time.
- 1
Dispatch books the visit
You hear the earliest slot and what to do while you wait.
- 2
The plumber arrives and diagnoses
The cause is confirmed before anyone quotes.
- 3
You get a clear price
Work starts once you agree, not before.
- 4
The job is finished and explained
You get a plain account of what failed and what was done.
Where we work and what we do not do
We dispatch to Hanahan, Goose Creek, North Charleston, Ladson and Summerville. The service area page lists ZIP codes and rough distances from our Remount Road office.
We do not repair gas lines and we do not respond to gas leaks ahead of the gas utility. If you smell gas, leave the building and call 911 and Dominion Energy from outside.
Calling for a business or on behalf of a tenant
We serve property managers and landlords for tenants and for shop spaces along Rivers Avenue and Remount Road. Tell the dispatcher who authorizes the work and who will meet the plumber on site, because access and approvals are the most common reason a commercial visit stalls.
For recurring issues in the same building, say so. A pattern across units often points to a shared line, and the plumber can look at that on the first visit.
Our office on Remount Road
Frequently asked questions
Can I request service by email?
Email is for questions. For service, call, because the dispatcher needs to hear the problem and book a plumber right away.
Do you answer at night?
Yes. The line is answered 24 hours a day, every day, including holidays.
Where is your office?
1384 Remount Rd, Hanahan, SC 29410. The phone is the fastest way to reach us, since plumbers work in the field.